FAQ

**1. How can I place an order?

Placing an order at LESSANA is easy! Simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details to complete your purchase.

**2. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

**3. What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Choose the option that suits you best during the checkout process.

**4. Do you ship internationally?

Yes, we offer international shipping. Please refer to our Shipping Policy for more information on shipping rates and delivery times.

**5. What is your return policy?

We want you to love your LESSANA purchase. If you're not satisfied, you can return eligible items within 2 days of receiving your order. Please see our Return Policy for detailed instructions.

**6. How do I contact customer service?

For any inquiries or assistance, you can contact our customer service team at support@lessana.com. We're here to help!

**7. Do you offer gift cards?

Yes, we offer gift cards of varying denominations. Gift cards are a great way to share the joy of shopping with friends and family.

**8. How can I stay updated on promotions and new arrivals?

Stay in the loop by subscribing to our newsletter and following us on social media. We frequently share promotions, new arrivals, and styling tips!

**9. Can I change or cancel my order after it's been placed?

Once an order is placed, our team works quickly to process and ship it. Therefore, changes or cancellations may not be possible. Please review your order carefully before confirming the purchase.

**10. Are your products ethically sourced?

Yes, we are committed to ethical sourcing and sustainable practices. Our goal is to provide high-quality products while minimizing our impact on the environment.

**11. How do I apply a discount code?

During the checkout process, you will find a field to enter your discount code. Simply enter the code and click "Apply" to see the adjusted total.

**12. What if an item is out of stock?

If an item is out of stock, you may have the option to sign up for a notification when it becomes available again. Additionally, we regularly update our inventory, so keep an eye on our website for restocks.

**13. Do you have a sizing guide?

Yes, we provide a sizing guide for each product to help you find the perfect fit. Refer to the sizing information on the product page or contact our customer service team for assistance.

If you have any other questions or concerns, feel free to reach out to our customer service team at support@lessana.com